Question 1

How much does Interactive COC cost?

Accepted Answer

Interactive COC is free to download and includes 3 free COC submissions. After that, submit COCs for as little as $0.99 each, purchase discounted bundles, or choose an Unlimited plan.

Question 2

Can I use Interactive COC with my laboratory?

Accepted Answer

Yes. Interactive COC is lab agnostic. Choose a laboratory from the Interactive COC Laboratory Network, use one of our Example Labs, select Be Your Own Lab, or add the laboratory you use. Your laboratory does not need the app, an Interactive COC account, a contract, or an integration.

Question 3

Which sample types are supported?

Accepted Answer

Interactive COC supports a growing range of sample types including asbestos, lead, air, bulk, Multi-Analysis Air and Bulk, forensic, cannabis, agriculture, food, wine, and more, using the same familiar workflow.

Question 4

How long does it take to get started?

Accepted Answer

Set up your company and user information once. After that, Interactive COC saves information you can reuse for future projects and Chain of Custody records.

Question 5

Do I have to enter the same information every time?

Accepted Answer

No. Interactive COC is designed around entering information once and reusing it. Save company, user, laboratory and project information, duplicate projects and samples, and build future COCs without starting over.

Question 6

What does the laboratory receive?

Accepted Answer

The laboratory receives a typed PDF Chain of Custody with a QR code, along with CSV and XML files, helping reduce handwriting errors, missing information and repetitive data entry. No LIMS integration or access to the laboratory's internal systems is required.

Question 7

Can I find and resend a previous Chain of Custody?

Accepted Answer

Yes. Interactive COC keeps your projects and COCs available so you can find previous submissions and resend them when needed.

Question 8

Can I use Interactive COC in the field and in the office?

Accepted Answer

Yes. Interactive COC is designed for field and office workflows, allowing project and COC information to be accessed across supported devices, including phone, tablet and desktop.

Help & How-To Videos

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